Delivery

FREE Delivery is available to all deliveries in England for orders over £300, below this amount the delivery is calculated based on postcode & order value. To work out the cost of your delivery is really easy, just enter your postcode in the basket area and the ‘shipping calculator’ will display the price options. To qualify for delivery the minimum order value is £99.00. Below £99.00 we can only offer Click & Collect.

The cost of packaging and delivering fireworks is an expensive business due to them being classed as ‘Explosives’, this means we have to use specialist couriers to deliver your fireworks. To help with the cost of delivery we make a significant contribution toward the costs for you; typically orders cost well over £30 to ship out. We ask you for a contribution toward these costs dependent on the value of your order and the delivery address.

FREE Delivery for orders over £400 in Central England, smaller orders from £99 to £399 have a small delivery charge are covered by our local distribution depot, and are delivered generally overnight from the date of despatch. The Postcodes included are B, BB, BD, BL, CH, CV, CW, DE, DN, DY, FY, HD, HP, HU, HX, L, LA, LE, LN, LS, LU, M, MK, NG, NN, OL, OX, PE, PR, S, SG, SK, ST, SY, TF, WA, WF, WN, WR, WS, WV.

* Sometimes the furthest ends of the UK, such as Aberdeen and the Highlands or Cornwall may require an extra day or two – our courier will always call you and confirm.

Delivery surcharge for Scottish Highlands, certain postcodes in Scotland, and in particular the highlands area attract a higher rate with our couriers… we pass on a proportion of this extra charge… please use our postcode checker when ordering to confirm, although generally the extra cost is £30.00 on top of our normal rates.

You can choose the ‘Despatch Date’ and we will ship the goods out that day, or the night before, and the goods will arrive within 2 working days or 5 working days dependant on your delivery postcode. You’ll see this information prior to confirming your order and you’ll also receive an email from us after your order is placed confirming the courier we use and the number of days it will take to arrive after your chosen ‘Despatch Date’.

Please allow at least 3 days for us to pick and pack your order. Our delivery time is always from the point of ‘Despatch’. Please allow 3 days for us to pick and pack your fireworks before we despatch them. Typically an order takes a day or two to get ready before we can arrange for the couriers to pick up. From the moment it’s picked up many deliveries are overnight, or within a couple of days. We usually suggest allowing at least five working days for your order to arrive as a minimum time frame. Deliveries and Packing are not carried out at weekends, so please consider this when planning how quickly you need the order, of course where and when we can we will ship within 24 hrs and you can often have the delivery within 3 or 4 days. If you are in any doubt please call 0115 855 9000 to check directly with us.

Please sign for your order. As is usual with most couriers the delivery time is not booked, and is usually sometime between 8am and 5pm. With this in mind it’s better if you have the opportunity to have your fireworks delivered to a business address, where there is a higher chance of someone being able to sign for them (all deliveries must be signed for as they are classed as explosives).

Choosing a business address for delivery is best, but it’s by no means essential. If you’re not able to have them delivered to your place of work or a business address, and it has to be a private address, we strongly suggest that you are available to take the delivery, or if not leave very precise instructions for an alternative arrangement. For example ‘leave with my neighbour’, or ‘leave with a specific property on the road’ – you can leave this information in the ‘notes’ box at the checkout and we’ll pass this information on to the driver.

Failed attempts on a delivery will result in the fireworks being returned to us, in which case we have to charge again for another attempt at delivery. Along with our couriers we make every attempt to get them to you in a timely fashion and contact you where possible.

Booking deliveries for arrival on a weekend is not possible as the couriers do not deliver, only on very rare occasions. Likewise our couriers close for Christmas, so we always suggest you talk to us if you would like a delivery either just before Christmas, or in-between Christmas and New Years Eve.

Our couriers offer a very high standard of service, which is another reason for higher delivery charges. We ask them to take the upmost care with every box. You must check the cartons when the delivery is made, if there is any sign of damage please ensure you notify the driver and write this information on the delivery note very clearly before signing for the goods. Claims for damaged goods or shortfalls cannot be made afterwards if the goods have been signed for without mentioning any damage on receipt.

Our full terms and conditions, including those for delivery of consumer fireworks are available here.